Safe, High Quality Care: We Can Help

Contact us at 1-855-886-0618.

Just like you, more than two million people in our state enjoy the benefits of Medicare each and every day. But what you might not know is that you have federally protected rights under the program. This includes the right to receive all of the care medically necessary to treat your condition and the right to appeal decisions about your coverage.

• Your rights and protections under Medicare

We also encourage you to explore this site and learn about WVMI, your local Medicare Quality Improvement Organization (or QIO for short).

Your QIO

As a QIO, WVMI plays an important role in protecting your Medicare rights. If you believe you are not receiving all of the care necessary to treat your condition, or if you believe you received poor quality of care, we can help. You can appeal your case to us if you believe:

• Your hospital admission has been wrongfully denied
• You are being discharged from a hospital before you are medically ready
• Your Medicare-covered skilled nursing facility (SNF), home health agency (HHA), comprehensive outpatient rehabilitation facility (CORF), or hospice services are ending too soon

Additionally, we can investigate if:

• You believe you received poor quality of care

Click on any of the links above to learn more. We are here to help ensure you receive the highest quality care possible. All of our services are free to you.